DC Ducks Customer Service

You’ve come to the right place. Find immediate answers to your questions in one of the categories below… or contact us directly.

For Refunds

At DC Ducks Tours, part of the Historic Tours of America family, we work very hard to insure that our guests receive the best DC Ducks tour and treatment in the industry. We believe strongly in our products and stand behind our 100% money back guarantee. If you were dissatisfied with your DC Ducks tour, we apologize for any unpleasantness or inconvenience that you may have experienced and will be happy to refund your money*.

Go to DC Ducks Refunds.

If you need to cancel or change your tour reservation, you are required to do so 24 hours in advance. No cancellations or refunds will be made 24 hours prior to tour departure.

Privacy Policy

Go to Privacy Policy information.

Website Terms of Use

Go to Website Terms.

Customer Service

Tour/Attraction Assistance
202-832-9800

Write to Us:
Historic Tours of America, Inc.
Attn: Guest Relations
108 Sea Grove Main St.
St. Augustine FL  32080.